Effective Date: September 15, 2020
The Rise Foundation by Envoy, Inc., our related affiliates, and subsidiaries (collectively, “Rise By Envoy” or “we”) want to ensure that our clients, and any affected data subjects (“you”) are informed about the security and use of the personal information that we receive and process on your behalf.
Accordingly, this Privacy Notice (“Privacy Notice”) is intended to inform you about Rise by Envoy’s privacy practices. It describes the types of personal information we collect, how we may use that information, with whom it may be shared, and the measures taken to ensure its security.
In addition, we provide information on how to contact us to
- Exercise your right to object to the processing of certain aspects of your data under applicable laws;
- Access, correct, or delete your data;
- Ask any questions you may have about our privacy practices.
BROWSING OR USING OUR SITE DOES NOT MAKE YOU OUR CLIENT
Please be advised that browsing the website or using its services or functionality does not make you a client of The Rise Foundation by Envoy, Inc. The site is provided for general informational purposes and convenience, and not for creating an attorney-client relationship. If you need legal advice, you should contact an attorney or your local bar association.
PERSONAL INFORMATION WE COLLECT ABOUT YOU
Rise by Envoy collects certain personal information about you and, if required, your family members and employer to provide immigration consulting and legal services. We will not be able to provide the services requested if we are not provided with all relevant personal information.
CLIENT SERVICES
For purposes of providing client services, including the applicable legal services, and immigration consulting services you, Rise by Envoy collects and processes personal information such as name, address, telephone number, date of birth, marital status, passport number, employment history, educational background, tax status, employee number, job title and function, and expatriate status through our case management system, Envoy, or in conversation with our lawyers, consultants, and staff. Where required for the service, Rise by Envoy collects certain personal documents such as passport copies, educational records, CVs, visa copies, birth certificates, and other materials.
We may also obtain personal information from third-party sources with your permission. We use this information to provide immigration consulting and legal services, including analyzing, completing and processing immigration, visa and related filings and submissions to relevant government agencies, providing legal and consultative advice on eligibility to obtain immigration benefits, and assisting with relocation and other expatriate issues.
We use your personal information in other instances in connection with the services we provide. This use occurs only when there is a legitimate interest to do so that is not overridden by your data protection rights as required by law, such as assisting in the management and administration of our clients’ global mobility programs (such as visa expiration tracking, immigration program compliance, etc.), providing access to online case-management tools, where applicable, and analyzing immigration trends, such as visa processing times and government approval rates.
In addition to providing you with our services, we process personal information to comply with our legal and regulatory obligations, including record-keeping requirements. For example, we process personal data under “know your customer,” anti-money laundering regulations, anti-bribery regulations, and professional regulations.
INFORMATION REQUESTS
If you request information about our services directly, you may choose to provide personal information such as your name, address, email address, and telephone number. We use your information to respond to your request.
OTHER USES OF INFORMATION
Where it is in our legitimate interests and not outweighed by your data protection rights, we use the personal information we collect and process for client and Rise by Envoy administration, compliance audits, compliance with Rise by Envoy policies and procedures, ensuring the security and integrity of our services and in ensuring that our Information Technology (IT) systems function effectively.
Furthermore, we process your personal information with your consent, such as when we use your contact details to respond to a request or question by you, or where required by law.
SENSITIVE PERSONAL INFORMATION
IMMIGRATION SERVICES
Governments worldwide require the collection and processing of a wide variety of personal information from foreign nationals seeking to enter the country and obtain immigration benefits such as employment authorization or residency status. Governments require this information for reasons such as the protection of borders, health, sovereignty, national security, and the regulation of the local employment market. Specific categories of personal information may be considered “sensitive” and are subject to a higher level of data protection. These categories may include race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sex life or sexual orientation, physical or mental health or condition, data relating to offenses or criminal convictions, and biometric data, such as fingerprints when used to uniquely identify you.
In the context of the services we provide, Rise by Envoy collects sensitive personal information when the submission of such data is necessary to comply with the country’s legal obligations in which you are seeking a visa or work permit. CIP may need to inquire about certain sensitive information to provide legal or consultative advice about your eligibility to travel to or obtain an immigration benefit from a specific country. For instance, we may need to ask whether you have been previously convicted of any criminal offenses, have particular political affiliations, or other personal matters when the local applicable immigration laws would require such data for purposes of preparing an application or petition on your behalf or evaluating whether certain personal information would bar you from entering the country; on other occasions, we will ask for your explicit consent.
INFORMATION WE COLLECT BY AUTOMATED MEANS
We use cookies and related technologies on our websites to understand how many users visited our sites and the pages they accessed to tailor our web services to our visitors.
COOKIES
Cookies are small text files placed on your computer’s hard drive when you visit certain websites that help collect data. We may use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the most significant interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.
Most browsers will tell you how to stop accepting new cookies, be notified when you receive a new cookie and disable existing cookies. However, please note that without cookies, you may not be able to take advantage of all our website features.
LOG FILES, USAGE DATA, AND IP ADDRESSES
Log files are web server files (containing information such as domain name or IP address, URL, HTTP response code, or the date and duration of your visit) that are automatically created when an Internet user visits a website. An IP address is an identifier that specific electronic devices use to identify and communicate with each other on the internet. When you visit our website, our servers log your IP address. In combination with other data, this information helps us understand which features are of interest to our visitors and the regions of the world where these visitors are located. Also, log files help detect disruptions that may interfere with the provision of our website.
INFORMATION WE SHARE
We will not sell, share, transfer, rent, use, or distribute your information for purposes other than those disclosed unless required by law or as authorized by you or your employer. We share the information you provide among our subsidiaries and affiliates, as appropriate or necessary in connection with the services.
As part of the immigration consulting and legal services, we have been directed to provide, Rise by Envoy discloses personal information to government agencies and related entities. To obtainimmigration benefits on your behalf, we will disclose personal information to government agencies and immigration authorities.
We also share the information with certain service providers we have retained in connection with the services we provide, such as translators, education evaluation services, couriers, or other necessary entities. We take steps to require that service providers protect the information consistently with this Privacy Notice. These service providers are authorized to use the information only as necessary to perform services on our behalf or to comply with the law or legal process. We will take reasonable steps to prevent or stop the processing when we know that a service provider processes your personal information in a manner contrary to this Privacy Notice.
We will disclose information about you:
- If we are required to do so by law or legal process
- To law enforcement authorities or other government officials
- When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss in connection with an investigation of suspected or actual illegal activity
- If required to protect the vital interests of any person
HOW WE PROTECT PERSONAL INFORMATION
We seek to ensure that any personal information that we hold about you is accurate, complete, current, and otherwise reliable based on data you provide to provide for immigration consulting and legal services. We seek to collect only that personal information that is adequate, relevant, and not excessive for these purposes.
We maintain appropriate administrative, technical, organizational, and physical safeguards to protect against the loss, misuse or unauthorized access, disclosure, alteration, or destruction of personal information.
We educate our employees and strive to maintain appropriate standards of conduct regarding the protection of personal information.
We take steps to require that third parties who assist in our provision of services abide by all applicable privacy and data protection laws and prohibit them from using your information other than in connection with the services they have been engaged to provide.
We retain personal information for only as long as we need it to provide the services you have requested, for our own administration and internal purposes, and for any periods that are mandated by law or otherwise agreed to with our clients, after which, we take steps to delete or anonymize the information.
CHILDREN’S INFORMATION
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. Rise by Envoy does not solicit to children who are less than 13 years of age. Rise by Envoy does not knowingly acquire, store, or use personal information relating to children who are less than 13 years of age unless it is in the course of what is necessary for immigration legal services. If Rise by Envoy learns that personal information of persons less than 13 years of age (other than Service Data) has been collected via the website without parental consent, then Rise by Envoy will take appropriate steps to delete this information from its systems.
YOUR CALIFORNIA PRIVACY RIGHTS
Under California Civil Code Section 1798.83, California users are entitled to request information relating to whether a business has disclosed personal information to any third parties for the third parties’ direct marketing purposes.
INFORMATION WE TRANSFER
TRANSFERS REQUIRED FOR THE SERVICES
When we transfer your information to other countries, we will use, share, and safeguard that information as described in this Privacy Notice. We transfer personal information to third countries where it is necessary to provide you the service you requested. For example, the Government requires specific personal data to review applications, screen foreign nationals, issue visas, and other work authorization documents, etc. We also provide your personal information to local advisors, translators, and other service providers, where it is necessary to provide the service you requested.
YOUR CHOICES AND RIGHTS
As set out above, Rise by Envoy may collect certain information about you in conjunction with providing immigration consulting and legal services. We will respect your decision if you instruct us directly that you wish to opt-out of personal information. If sensitive personal information is involved for the delivery of a new purpose, we will only use your information if you actively communicate your consent to this processing to us, as applicable, when it is necessary to deliver the requested service, or following the requirements of applicable laws. We will track the identical procedure if we disclose personal information to third parties that are expected to process the personal data for their independent purposes.
We also will assist our clients to provide you, or provide you directly, where appropriate, with access to your personal information and, as applicable, with the ability to review and correct inaccuracies, delete unnecessary personal information, and receive a copy of your personal information in a structured, machine-readable format. If you inform us in writing that you wish to opt-out of future processing of personal information, we will respect your request.
To help protect your privacy and the security of your information, Rise by Envoy takes reasonable steps to verify your identity before granting access to information. Where we rely solely on your consent, you may withdraw it at any time. You may also object to processing that is based on our legitimate interests alone. In such instances, our business interests must be found to be compelling and not to jeopardize your rights before further processing may continue. To exercise these rights, please contact Rise by Envoy, as applicable. If you have unresolved concerns, where provided by local law, you may have the right to complain to a data protection authority where you reside, where you work or where you believe there has been an infringement of data protection laws.
UPDATES TO OUR PRIVACY NOTICE
This Privacy Notice may be updated periodically without prior notice to reflect changes in our information practices. We will post a notice on our relevant websites or materials to advise of any significant changes to our Privacy Notice and indicate in the notice when it was most recently updated.
HOW TO CONTACT US
The controller for your personal information is The Rise Foundation by Envoy, Inc. If you have any questions or comments about this Privacy Notice directed at any of the data controllers listed above, please contact our data protection officer by email at contact@risebyenvoy.org.
You also may write to us at:
The Rise Foundation by Envoy, Inc.
230 W Monroe St., Ste. 2700
Chicago, IL 60606